At Shehtaz, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward refund policy to accommodate various scenarios.
Refund Process:
Upon receiving your returned item, we initiate the refund process. The time taken for the refund to reflect in your account depends on the payment method and the type of refund.
How long does it take for refund?
The duration for refund processing varies depending on the refund type and payment method used. Typically, refunds are initiated within 3 working days upon receipt and inspection of the returned item. Please refer to our Refunds Policy for detailed information on refund timelines for different payment methods.
How will you get your money back?
Debit or Credit Card: Payment Reversal – 10 working days
Rocket: Mobile Wallet Reversal – 7 working days
Nagad: Mobile Wallet Reversal – 5 working days
DBBL Nexus: Card Payment Reversal – 7 working days
bKash: Mobile Wallet Reversal – 5 working days
Cash on Delivery (COD): Bank Deposit – 5 working days